Privacy Policy

1. Introduction

This Privacy Policy describes how Deborah Vance, a licensed REALTOR® with Spirit Realty, collects, uses, and safeguards your personal information when you visit homes.deborahvancerealty.com (the "Website") or submit information through our contact forms, lead capture tools, or other interactive features. By using this Website, you agree to the practices described in this policy.

Deborah Vance is committed to protecting your privacy and handling your data with transparency and care. This policy applies to all visitors, whether you are a prospective homebuyer, seller, investor, or simply browsing for real estate information in Imperial Beach, California.

2. Information We Collect

Information you provide directly

When you submit a contact form, request information, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Property preferences or questions included in your message
• Any other details you voluntarily provide in correspondence

Information collected automatically

When you visit the Website, certain data is collected automatically, including:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website or search terms
• Date and time of your visit

This information is gathered through server logs and analytics tools and is used in aggregate to understand how visitors interact with the Website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries — to answer your questions about buying, selling, or investing in Imperial Beach real estate.
• Providing real estate services — to assist you with property searches, market analysis, VA loan guidance, and transaction support.
• Communication — to send you updates, market insights, or responses to your requests. You may opt out of non-essential communications at any time.
• Website improvement — to analyze visitor behavior, diagnose technical issues, and improve the user experience.
• Legal compliance — to comply with applicable California and federal real estate regulations, fair housing requirements, and record-keeping obligations.

4. Contact Form Submissions

When you submit a contact form on this Website, your information is sent directly to Deborah Vance at Spirit Realty. Form submissions are processed through a secure endpoint and are used solely to respond to your inquiry or provide the services you requested.

We do not sell or rent form submission data to third parties. Your contact information may be stored in our CRM (Customer Relationship Management) system to follow up on your inquiry and provide ongoing real estate assistance. If you wish to have your data removed, please contact us using the details below.

5. Cookies and Tracking Technologies

This Website may use cookies and similar technologies to:

• Remember your preferences and settings across sessions
• Analyze traffic patterns and page interactions through analytics tools
• Support social media sharing features and embedded content
• Improve site performance and security

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though doing so may affect certain site functionality. This Website does not use cookies to serve targeted advertising.

6. Third-Party Services and Integrations

This Website may integrate with or link to third-party services, including:

• Google Analytics — to collect anonymized usage data and understand visitor behavior on the Website.
• MLS and real estate platforms — including Zillow, Realtor.com, and local MLS feeds, which may set their own cookies when you interact with embedded listings or links.
• Social media platforms — including Instagram, Facebook, LinkedIn, YouTube, and X, when you click on social links or share content.
• CRM and lead management tools — used to manage and respond to your inquiries efficiently.
• Hosting and CDN providers — that support the delivery and performance of the Website.

These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of external services.

7. California Consumer Privacy Rights

As a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to know — you may request information about the categories and specific pieces of personal information we have collected about you.
• Right to delete — you may request that we delete your personal information, subject to certain legal exceptions.
• Right to opt out — you may opt out of the sale or sharing of your personal information. We do not sell your personal information.
• Right to non-discrimination — we will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information in Section 10 below. We will respond to verified requests within the timeframes required by California law.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encrypted data transmission (HTTPS), secure hosting environments, and limited access to personal data on a need-to-know basis.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any data security concerns.

9. Children's Privacy

This Website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can take steps to remove it.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to request the deletion of your personal information, please contact:

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Website after any updates constitutes your acceptance of the revised policy.